Contact Support
Support is available Monday through Thursday from 8:00 AM to 5:30 PM and Fridays from 8:00 AM to 5:00 PM, EST.
Online Support
Receive answers quickly and easily via our online options.
| Option | Pricing |
|---|---|
| Instant Messenger | Unlimited support included with the monthly support fee |
| Skype | Unlimited support included with the monthly support fee |
| Email Support | Free (response within 24 business hours) |
| Remote Assistance | Remote assistance is available via VNC or SD Help Desk. |
Phone Support
The monthly support fee includes 2 hours of phone support each month. Additional hours are billed on a quarter-hour basis.
| Support For | Phone Numbers |
|---|---|
| All Products | (877) 265-8747 |